gite cerfontaine belgium
La Saboterie

Terms and conditions of sale

The general terms and conditions of sale set out the legal framework for all bookings. Please read them carefully.

Art. 1 Identification, definitions and scope of the general terms and conditions of availability

1.1 Identification of the service provider

La SABOTERIE is managed by Mr Paquet Jérôme, and can be contacted by telephone on +32(0) 472/63.40.19 and by e-mail at jpaquet0123@gmail.com.

1.2 Definitions
The following definitions apply
«Customer»: the customer who books a service provided by the Service Provider on the Website; ;
«General Terms and Conditions»: these general terms and conditions; ;
«Reservation»: the contract binding the service provider to the Customer at the end of the reservation procedure, including the General Terms and Conditions and the special terms and conditions for access to the accommodation; ;
«service provider»: the natural or legal person (or its authorised representative) who owns the property made available to the Customer through the Market Place.
«service»: accommodation and/or activities made available by the service provider and bookable by the customer.

Scope of application

The General Terms and Conditions govern the contractual relationship between the service provider and the Customer. They are an essential part of the Contract. Consequently, no derogation from these conditions may be made without the service provider's prior written consent. Consequently, the Customer may not in any way claim the application of its own general terms and conditions, whatever they may be. If the Customer wishes to derogate from the General Terms and Conditions, it must expressly request this prior to entering into the Contract. In this case, however, the General Terms and Conditions will remain applicable in a suppletive manner.

Art. 2 Purpose and acceptance of the General Terms and Conditions

2.1. Purpose
The service provider makes services available to the customer. They take charge of managing bookings and, in return, receive payment for their services.

2.2. Acceptance
Any reservation made by the customer implies that he/she has read and expressly accepted the general terms and conditions, even if he/she has not signed them by hand.
The Customer and the Provider agree that confirmation of the booking by the Customer is definitive when the Customer clicks on the «I accept the conditions...» button. By doing so, he declares that he has read and accepts the general terms and conditions of provision as well as the special terms and conditions. They confirm their booking and pay». This constitutes an electronic signature which has the same value between the parties as a handwritten signature. This electronic signature therefore expresses the customer's consent to the service provider's offer, on the one hand, and his acceptance of the general terms and conditions, on the other.

Art. 3 Customer's obligation to provide information and use of the leased property

The customer is obliged to provide correct, complete and up-to-date information, in particular, but without this list being exhaustive, concerning the composition of the group of participants in the holiday (minors, animals, etc.) and the reason for the holiday. The customer shall be liable for any consequences whatsoever, particularly financial, resulting from any inaccurate, incomplete and/or out-of-date information provided.

The customer shall use the rented property in accordance with its intended purpose and with due care. They must respect the maximum capacity stipulated. Any breach of this clause may result in immediate termination of the contract, to the detriment of the customer, with the rental price remaining the property of the service provider.

3.1 Minors
Under no circumstances will the service provider agree to enter into a contract with a person under the age of 18. All bookings made by persons under the age of 18 are deemed to be non-existent, without the customer being entitled to claim any compensation whatsoever. The customer is obliged to compensate the supplier for all direct and indirect consequences arising from the fact that he/she has made a reservation by entering an incorrect date of birth.

3.2. Animals
If pets are allowed, they must be identified.

3.3 Groups
The service provider reserves the right to refuse any reservation, particularly for groups, without giving any reasons or in connection with a festive event, or to impose special conditions on such reservations.

3.4. Respect for neighbours and the environment
The customer undertakes to behave in a way that respects the inhabitants and the environment in general: fauna, flora, various equipment, etc.

The customer undertakes not to park vehicles in areas not intended for this purpose (lawn, garden, etc.). They also undertake not to install temporary accommodation such as tents, mobile homes, etc. Customers undertake not to recharge their electric cars on the gîte's network.

3.5 Penalties
If the Customer fails to comply with the obligations set out in Article 3, the service provider may refuse access to the accommodation.
Similarly, it will be entitled to terminate the Contract during the stay, if it becomes aware of any illegal or improper use of the accommodation or of any behaviour on the part of the customer or of a person or animal in its care that causes or may cause an embarrassment or nuisance such as to jeopardise the smooth running of the stay.

Art. 4 Total cost of stay

4.1. The total price of the stay is made up of :
- the price of occupation of the accommodation, as shown on the accommodation presentation page published on the Website, for the period selected and taking into account the number of participants declared; ;
- compulsory charges/supplements for cleaning and bed linen (beds made on arrival);
- Any tourist taxes

Unless otherwise stated, all prices include VAT, where applicable.

Once a booking has been made, the customer will no longer be able to benefit from price reductions or promotional offers.

The service provider may refuse to hand over the keys if the total price of the stay has not been paid by the day of arrival at the latest.

4.2 Compulsory and optional charges
Not applicable.

4.3. Security deposit - Inventory *
Unless otherwise stipulated, a security deposit of 150 euros, set by the service provider, will be required prior to arrival. Any breakages or damage will be deducted from this deposit, as will cleaning costs if the rented property has not been left in a satisfactory condition. It will be returned no later than two weeks after departure, after deduction of any damage, on presentation of estimates and invoices. An inventory is not carried out on arrival or departure, but a reasonable check is made when the gîte is cleaned.
The customer expressly agrees that the deposit will only be refunded once an agreement has been reached between the customer and the service provider regarding the breakdown of the charges and costs referred to in the previous paragraph or, in the absence of such an agreement, once a final court decision has been handed down.

4.4. Tourist tax
Unless otherwise stipulated, the tourist tax, whether or not it is included in the prices, if it is in force in the commune, is payable on site to the service provider.

Art. 5 Terms of payment and deposit

All bookings must be paid for in full.

Once you have made your booking and paid the deposit or the total cost of your stay immediately, the service provider will send you a booking confirmation specifying the amount of any balance due.

The deposit paid on booking is non-refundable under any circumstances.

Art. 6 Cancellation/early departure costs - cancellation insurance

Cancellation of a booking will incur a cancellation fee.
In the event of notification of cancellation at least 30 days before the scheduled date of arrival, the amount of these charges is 30% of the total amount (Deposit), and in the event of cancellation less than 30 days before the scheduled date of arrival, the customer is required to pay the full amount.

The customer's early departure, for whatever reason, will not result in any reimbursement - even partial - of the price of the stay.

Customers can insure themselves against these risks by taking out cancellation insurance.

Art. 7 Liability - Insurance

The customer occupies the property with due care and attention. They are responsible for the rented property, its equipment and the land made available to them.
The customer shall reimburse the service provider for any expenses incurred and undertakes to report any damage. By making the accommodation available, he is legally bound to return it in the condition in which he received it.
He therefore undertakes to cover his civil liability in the event of fire, theft or water damage, both for rental risks and for the rented furniture, as well as for recourse by neighbours.

Art. 8 Late payment

Any amount owed by the customer and not paid within 10 days of its due date will automatically and without formal notice, generate interest for the benefit of the service provider at 1% per month from its due date, with interest for any month commenced being due for the whole month.

Art. 9 Solidarity

The obligations of the contract are indivisible and joint and several with regard to the customer, his heirs or successors in any capacity whatsoever.

Art. 10. Disputes

Any disputes or disagreements that cannot be resolved amicably will be submitted to the jurisdiction of the courts of the judicial district where the building is located.